Canadian Condominium Institute - Manitoba Chapter
Reztimate Training and Consulting had the opportunity to discuss the challenges property managers are facing when it comes to dealing with property emergencies.
Dealing with these emergencies has become a focal point for many property management companies as they try to solve the administration challenges that property emergencies cause property managers.
The problem is not only financial in nature. Property emergencies impact people, living space, businesses and many times it means that property managers have to stop their regular duties to handle the emergency. Most emergencies are not short events. The emergency handling can take a week or more depending on the nature of the incident. The repair process can take even longer due to the fact that access to units can be limited, dealing with outside parties such as the insurance companies, property owners and other interested parties can slow the process.
The property manager goes from regular scheduled day-to-day routine to dealing with a catastrophic loss. Stress, confusion on the proper handling of the event and misinformaiton can lead to the property manager becoming overwhelmed.
We are here to help.
Reztimate Training and Consulting can provide simplified training for property managers to help deal with the processes and challenges that are involved in the property emergenies. We train property managers on what resources are available to them, the industry training that will help them decide which contractor to use and provide the property manager with the tools to get the job done.
The first thing you need to focus on is that your emergency service provider is doing the job right. All too often we choose the contractor based on price. In an ever competitive market place price is something to be conscious of, however the lowest price in emergencies can be costing you more money and time in the long-run.
"Contractors that have old technology, follow the same techniques they have followed for many years, is costing the property management industry millions of dollars a year. Simply put the old methods just do not work today!"
The property manager needs the tools to be able to compare the total cost of a job versus the lower hourly rate and lower equipment rental rates that results in higher repair costs.
To learn more about how we can save your clients money and your property managers time, contact us.